Most orders are delivered by your local post office, therefore please ensure we have the correct postal address, including correct postal code. Orders taken before the cut-off time (2.00pm) will be despatched the same day where possible, subject to credit card approval and availability.

Orders are generally received within 5-10 workings days but this is just a guide.

You must inform us if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

We offer a range of shipping options that you can choose at the checkout.

Free Worldwide Standard Delivery

You can now get your Luxshe products with a free tracked delivery no matter where you are ordering from!

Returns

If for any reason you are not entirely satisfied with any item purchased then it may be returned within 30 days of receipt providing it is in its original packing unused and in a re-saleable condition.

You can return a product by sending us an email at info@luxshe.co.uk and we will do our best to get back to you within 24 hours.